Covid-19 is with us
KOINET OPERATIONS DURING NATIONAL SHUTDOWN
"We are fighting a war against an invisible enemy" - President Ramaphosa, 26/3/2020
Our government has ordered the closure of all non-essential stores to contain the Covid-19 pandemic. The shutdown is necessary to disrupt the chain of transmission and spread of the virus.
South Africans will only be able to leave their homes for shopping for necessities according to the published regulations. HERE.
Fish food and emergency fish medicine may be purchased from our online store during this lock-down period and will be delivered by our courier service. following the prescribed procedure.
Non-essential products in our catalogue may be purchased online but will only be shipped after the lockdown is lifted. No exception.
Since international transport is seriously interrupted, export orders will only be completed once transport has normalized.
All parcels will be sanitized before handing it to the courier. Our courier partner drivers will wear latex gloves and face masks to reduce the chance of transmission. No physical contact will be made between the delivery courier and you. The courier will ensure a safe distance a minimum of 2m from you to conclude handover of your order. You will be required to sign the document with your own pen.
You will be able to reach us online for assistance on matters aquaculture and koi, but no personal visits to the store will be accommodated, in fact you will not be allow in.
Phone 072 224 1060 and 082 440 6770 (office land line will not be answered)
WhatsApp 072 224 1060
We are in this together
Be safe and consider the health of everyone else.
Last Updated on 27/3/220
Should you have other questions or concerns about these policies, please contact us. .